The company SESA OTOMOTIV SANAYI VE TICARET LTD. STI. has been
established on March 27, 1990 at OSTIM (Organised Industrial Region)
in
Starting from November 01, 1990, under the agreement signed with
SİF OTOMOTİV
A.Ş. , the distributor of
JCB and
HYUNDAI
in Turkey, SESA has become the authorised regional (Central
Anatolia) service center for JCB first and then HYUNDAI after
several couple of years.
Since 1997, the company gives service at its new principal place of
business at Arı sanayi sitesi 691.sokak No: 50-52 Ivedik Organize
Sanayi Ankara having approx
The company continue to keeps its existence and is increasing its
reliability in the sector keeping the company name in the foreground
with the understanding of quality, reliability and experienced
Professional servicing without any sacrifice. This successful
service is the result of deep experience of years and using it in
the right and correct way. The company is aiming at increasing its
present status in the market with the experienced and well trained
management and technical team. The company keeps its technical team
well updated with the trainings and seminars received locally and at
abroad.
The main factor for the authorized services is to keep original
parts in stocks where it is important point for interfering a
failure. We know our responsibility. While the original parts usage
increases the performance of the machine, it will have also positive
effect on customer satisfaction. The problem we have lies in the
replacement parts used during maintenance which results performance
decrease in machines. The services being given by unauthorized and
inexperienced persons and the replacement parts being used cause
considerable manpower loses in the sector.
If the right part having the right price is replaced by an
authorized service and person, it will get world-wide level
customer’s support. The important point that the customers
complaining about expensive servicing by authorized centers should
keep in mind is the Professional quality and guaranteed service and
original spare part. If these factors are considered the authorized
service attractiveness of using original parts and experiences
technical person will have the priority when the time loses due to
failures because of usage of replacement parts usage have been
calculated.
Considering the customer satisfaction which is the top principal of
our company gives unlimited quality service and intervene any
failure in our region at the shortest possible time with the expert
personnel using original spare parts.
In addition to the maintenance and repair service at our premises,
we also manufacture snow sweeper, riper, toe plates for front and
rear buckets, bale and timber and other attachments besides JCB
buckets. We also make Hydraulic Breaker installation.